I thought they would repair or replace your rod as per their warranty. Even if you dont have a receipt, you should be good to go. I got this off their site below:
RAVEN Rod Lifetime Extended Coverage and Warranty Raven Lifetime Coverage - We will repair any Raven rod (IM6, IM8, IM9 and RV9) that is broken, for any reason, for the lifetime of the original owner. The broken rod, in its entirety, and the original dated receipt must be returned postage paid to Anglers International Inc. for repair or replacement. A fee of $35.00 will apply for any broken rod section replaced. A fee of $65.00 will be charged if the entire rod is replaced. Taxes and return shipping charges apply. Raven 1 Year Warranty Against Manufacturing Defects - Raven rods are warranted against any manufacturing defect for one (1) year from the date of purchase. The broken rod, in its entirety, and the original dated receipt must be returned postage paid to Anglers International Inc. for repair or replacement. Please note if the receipt is not sent with the rod, the repair will be completed under the Raven Lifetime Coverage program. Any misuse, damage, modification or unauthorized repair automatically voids this warranty. Return shipping charges apply.
RAVEN and MATRIX Rod Return Instructions 1) Please send the rod insured for full value and ensure the courier provides a tracking number. Anglers International Inc. 74 JAMES ST OTTERVILLE ON N0J 1R0
2) Make sure the parcel is well packaged (with packing paper or bubble wrap) in a sturdy tube or box. The ends should be solid, not just tape. A local tackle shop or carpet store should have tubes available.
3) Include all rod sections, so we may ensure the replacement section has a perfect fit.
4) We accept payment by VISA or MasterCard.
7) Include your daytime telephone number and complete return address with the rod so we can confirm receipt of the rod and the total amount for repair.
